UCaaS vs. Traditional PBX: Which Communication Solution is Right for Your Business?

UCaaS at work - colleagues meeting via video call hosted by cloud technology.

Communications are the lifeblood of any organization, but there are competing options for how they are implemented: UCaaS and traditional PBX.  Unified Communications-as-a-Service (UCaaS) platforms are cloud-based and provided by a software vendor. These platforms often include advanced and in-demand features like call analytics, virtual meeting rooms, and integration of customer relationship management (CRM) tools. […]

Harnessing the Power of Microsoft Teams Phone: A Game-Changer for Business Communication

A woman using microsoft teams on her mobile device

In the era of remote work and digital collaboration, businesses need reliable communication tools to stay connected and productive. Microsoft Teams, a popular collaboration platform, offers an all-in-one solution, including a feature called Microsoft Teams Phone. This powerful telephony system combines the benefits of traditional phone systems with the convenience and flexibility of modern technology. […]